Privacy Policy

DrawPicker (‘we’, ‘us’, ‘our’) operates the website drawpicker.com and the related TikTok giveaway tools. DrawPicker is an independent service and is not affiliated with, endorsed by or sponsored by TikTok or ByteDance Ltd. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our services you agree to the practices described here.

1. Information We Collect

We collect the following types of information:

• Account information: the email address and password you provide when you register.
• Giveaway data: the public TikTok post links you submit and the public data attached to them, such as comments, likes, usernames and profile pictures, which we process only to run your giveaway.
• Payment information: when you buy credits, payment is handled by our payment providers (currently Dodo Payments, acting as merchant of record). We do not store your full card details on our servers.
• Technical and usage data: IP address, browser type, device information and pages visited, collected through cookies and analytics.

2. How We Use Your Information

We use your information to create and manage your account, run the giveaways you request, process payments, provide customer support, prevent fraud and abuse, comply with legal obligations, and improve our services.

3. Cookies and Analytics

We use essential cookies to keep you signed in and to secure forms, and we use Google Analytics to understand how visitors use the site. We also use Cloudflare Turnstile to protect our forms from automated abuse. You can control cookies through your browser settings.

4. How We Share Information

We do not sell your personal information. We share data only with trusted service providers who help us operate the service, such as payment processors, email delivery and hosting providers, and only to the extent necessary. We may also disclose information where required by law.

5. Data Retention

We keep your account data for as long as your account is active. Giveaway results are retained so you can view your past draws. You may request deletion of your account at any time, after which we remove your personal data except where we must keep it for legal or accounting reasons.

6. Your Rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. Data Security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed in countries other than your own. Where this happens, we take steps to keep your data protected.

9. Children

Our services are not directed to children under the age of 13, or the minimum age required in your country, and we do not knowingly collect their data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date shown at the top of the page indicates when it was last revised.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at hello@drawpicker.com.

12. Language

This document is provided in several languages for your convenience. If there is any discrepancy between the translated versions and the English version, the English version prevails.